A Unit of Hindustan Soft Education Ltd.
An ISO 9001-2008 Comapny.

Tell : (011) 64605158, 64605159, 65968945, 65968946

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TELEPHONIC SKILLS


One of the most prevalent and common modes of interaction is via a telephone or cellular phone system. Today the telephone is preferred over letters as we get an instant response to our query or proposal.

The telephone is a vital tool in the business environment. No appointment can be made without that effective first telephone call. So in order to communicate in an effective and professional manner, a tailor made course is designed by our efficient and illustrious trainers who in turn impart practical training through role plays and mock calls in the classes .

Our comprehensive telephone training courses cover professional telephone techniques and call handling etiquette with an emphasis on customer service.

Our trainers aim at helping students create a lasting impression in the mind of their customer. It focuses on developing telephone etiquette / telephone skills to deal with customers assertively, empathetically, with a sense of care and a positive attitude. It is also very important tool in telemarketing training.

Centres

Pusa Road, Delhi

Phone No. 25747680, 45091668
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South Extension, Delhi

Phone No. 64605158, 64605159
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Preet Vihar, Delhi

Phone No. 65968945, 65968946
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Yamuna Vihar, Delhi

Phone No. 65968947, 65968948
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Pitam Pura, Delhi

Phone No. 45680574, 47047621
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Rajouri Garden, Delhi

Phone No. 25164733, 45578601
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Dwarka, Delhi

Phone No. 45548301,28083580
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North Campus (Delhi University)

Phone No. 65968949, 65968950
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